Technology, in Human Hands
Built for the Work. Backed by People.
The most powerful platform in the world isn’t worth much if no one picks up when something goes wrong. That’s why Primex builds technology the way we build everything else here — alongside the people who use it, supported by the people who built it, and tuned for the realities of New Hampshire’s public entities.
The platforms below give members the same caliber of risk, training, claims, and cyber tools that Fortune 500 companies rely on. What makes them different isn’t the code – it’s that a Primex risk specialist, trainer, or claims adjuster is a phone call away the moment a tool surfaces something that matters. The technology does the heavy lifting. The people make it personal.
Education & Training
A proprietary Primex platform with hundreds of courses, certifications, and compliance tracks at your team’s fingertips. Assign required training, monitor completion in real time, and generate audit-ready reports in minutes.
Coursework spans OSHA and workplace safety, supervisory skills, harassment prevention, and role-specific operational training for police, public works, schools, and administrative staff – all kept current by the Primex training team as regulations and best practices evolve.
Coursework spans OSHA and workplace safety, supervisory skills, harassment prevention, and role-specific operational training for police, public works, schools, and administrative staff – all kept current by the Primex training team as regulations and best practices evolve.
Risk Management
Proactive risk management prevents the losses that reactive programs can only pay for. Our proprietary risk management platform equips members with inspection checklists, property schedules, loss-run analytics, and trend reporting that surface issues before they become claims. The same platform powers the back-end claims management work that keeps your account running smoothly.
Behind the platform sits a team of on-staff risk specialists who know New Hampshire’s public entities by name. The tools surface what matters; the people help you act on it.
Behind the platform sits a team of on-staff risk specialists who know New Hampshire’s public entities by name. The tools surface what matters; the people help you act on it.
Claims Reporting
Filing and tracking a claim should take minutes, not hours. Our claims reporting system pulls submission, documentation, and communication into a single, intuitive interface – configured specifically around how public entities actually work.
Members can file new claims, upload supporting documentation, message adjusters directly, and track status from first notice of loss through resolution – all without leaving the portal. And when you’d rather just talk to a person, your adjuster is one call away.
Members can file new claims, upload supporting documentation, message adjusters directly, and track status from first notice of loss through resolution – all without leaving the portal. And when you’d rather just talk to a person, your adjuster is one call away.
Cyber Portal
Cyber threats don’t wait, and neither should your response. The proprietary Primex Cyber Portal gives members a centralized hub for vulnerability assessments, incident reporting, phishing simulations, and guided remediation.
Built-in dashboards show your cyber posture at a glance. And when something looks off, direct access to Primex cyber specialists means you’re not troubleshooting an incident alone at 9 p.m. on a Friday.
Built-in dashboards show your cyber posture at a glance. And when something looks off, direct access to Primex cyber specialists means you’re not troubleshooting an incident alone at 9 p.m. on a Friday.
Facilities and Meeting Rooms
Our Concord facility includes modern training rooms, meeting spaces, and hands-on demonstration areas – available to members at no cost. Whether you’re hosting a department training, running a tabletop exercise, or bringing your leadership team together for planning, our rooms are equipped with the AV, connectivity, and support you need.
See It in Action
Ready to see what the Primex toolkit can do for your organization? Request a walkthrough with our team and we’ll show you the tools your members will actually use — tailored to your entity type and risk profile.