Proactive risk management & mitigation
As a trusted partner to New Hampshire’s municipalities, schools, and public entities, Primex takes a hands-on, prevention-first approach. Our team works side by side with members to identify potential risks, strengthen safety practices, and build lasting cultures of accountability and awareness.
At Primex, we believe the best protection comes from proactive risk mitigation – creating safer workplaces, protecting employees and the public, and helping our members avoid losses before they occur.
Partners in Safety
Our Risk Management Team partners with members to identify, assess, and address the unique risks that come with serving the public. Through training, consulting, and field-based support, we help members strengthen their safety culture and promote long-term performance improvement.
We take a supportive, solutions-focused approach, providing resources, training, and expert guidance tailored to each member’s specific needs.
Consultation Services
As a Primex member, you have access to a full range of consultation services at no additional cost. Our team of specialists partner with members to address complex challenges before they lead to claims or losses.
These services reflect our belief that prevention and education are the most powerful forms of protection.
Our consultation areas include:
Risk Management
Guidance on reducing workplace or property hazards, improving safety culture, and developing long-term prevention strategies.
Law Enforcement
Specialized consulting for police and corrections departments, including policy review, use-of-force and driving simulation training, and facility planning.
Legal and HR
Support with employment practices, policy development, contract review, and compliance-related questions to help minimize liability exposure.
Cybersecurity
Expert advice and resources to help members prepare for, respond to, and recover from cyber incidents.
Safety
Training
Training is at the heart of Primex’s approach to risk management. Each year, we train thousands of public-sector employees with programs designed to be practical, engaging, and tailored to real-world needs. Our training team delivers knowledge and skills that make an immediate impact.
Free training opportunities for members include:
Field-Based Training
Hands-on instruction delivered at your location, addressing everything from slip, trip, and fall prevention to equipment operation, road safety, and emergency response.
Workshops & Programs
In-depth sessions at our state-of-the-art training center in Concord, featuring interactive instruction and expert-led discussions.
Online Learning
A growing library of virtual courses available through the Primex website, making it easy for members to access training anytime, anywhere.
Customized Sessions
Training designed around your organization’s specific needs, delivered by consultants who understand the unique challenges of New Hampshire’s public sector.
Performance that pays off
The PRIME Program recognizes members who actively engage in risk management best practices. By committing to these ten core practices, members strengthen their organizational culture and demonstrate excellence in risk management.
Participation in the PRIME Program not only helps members reduce losses and improve safety outcomes, but also qualifies them for a contribution discount as recognition of their proactive efforts.
It’s one more way Primex rewards members for investing in prevention and performance, and for making risk management a shared priority across their organization.
Technology & data-driven risk management
At Primex, we combine personalized service with powerful technology to help members manage risk more efficiently. Through our secure P3 portal, members have instant access to the information and tools they need, right at their fingertips.
In P3, authorized members can file claims, review claims reports, identify loss trends, and track organizational performance, making data-driven decision-making easier than ever.
By continually investing in technology, Primex helps our members make informed decisions and stay ahead of emerging challenges.
Let’s work together to
reduce your risk
Have questions about your organization’s risk management practices, the PRIME Program, or our field-based training? Reach out to our team anytime.